What We Collect and Why We Collect It
When you register, we collect your name, contact details and the payment method you choose — whether that is JazzCash, Easypaisa, Raast or a bank transfer. This is the minimum we need to run your account, process deposits and confirm withdrawals. We also log device and
-
1
session data to keep your account secure and to investigate any unusual access attempts. Cookies track how pages load on your device so we can fix problems fast; they do not carry your payment credentials. If you contact support by email or live chat, those messages
-
2
are stored against your account record. We do not sell, rent or trade your personal data with advertisers. We share data only where a payment processor needs it to complete a transaction, or where local law in eligible regions requires it. Our payment partners — including
-
3
the mobile wallet rails you use — process transaction data under their own published policies, which we encourage you to read. Retention periods vary by data type: account records are kept while your account is active and for a defined period afterward as required under applicable
-
4
rules. You can request a copy of your data or ask us to correct it at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.